Privacy

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Security

We use Secure Sockets Layer (SSL) and Transport Layer Security (TLS), which is the most widely deployed security protocol used today, to keep your credit card information private.

Shipping

Orders are AIR shipped on MONDAY through THURSDAY. We sell food products to the continental United States, and please contact us directly if you live outside of this region. Please keep in mind, if you are purchasing frozen goods, the dry ice will only hold for 72 hours. You can choose the 1-day airmail or 2-day airmail options. Orders are not delivered on Sunday.

$4.99 handling fee is applied to all perishable goods orders, covering the cost of the ice chest, box, and dry ice. Shipping rates are an addition to the handling fee. Please order online or call the shipping manager at 337-xxx-xxxx or Toll Free 866-xxx-xxxx. BoudinAndCracklins.com is not responsible for any delays caused by FedEx or any adverse weather conditions. All perishable goods are packed with 10 lbs of dry ice to ensure products stay frozen, however, once your order leaves we are not responsible for any FedEx delays.

Place an order today, order will not ship until the next business day. 24-hour handling time.

Refunds

To be eligible for a return, your shipment must be unused and in the same structure that you received it. It must also be in the original packaging.

Upon verified return we will dispose of the food and refund your full payment plus shipping. We take care of our customers.